Confidentiality means keeping things private; it means you can safely send Mizz B your questions without your name or email address being published on the website. Only if we are very worried about your safety, a counsellor will get hold of you first about whether someone else should be involved to help.

If your situation means you cannot wait for an email response to your question, please call loveLife’s youth line on 0800 121 900 and a counsellor will be there to listen and offer advice. Your phone call will also be kept confidential – it’s completely up to you how little or how much to tell the counsellor.